Charlie Banana 3 Diapers 6 Inserts Hot Blooms One Size Hybrid AIO
Hello. I am writing to express my sheer joy and gratitude for your amazing customer service. I recently ordered a big box of formula and during the delivery process, somehow the box got soaked in some kind of oil. It soaked through the boxes and was on the bags of formula. This was obviously the fault of the USPS and when I filed a claim with them, they denied it. I worked with Monica Green throughout this process and she was really amazing! She was prompt to respond to emails and she was just incredibly helpful and supportive. I can't thank you all enough for re-ordering my product and not charging me. Your company has got some top notch customer service and I feel confident ordering from you guys. Thank you to Monica and My Organic Formula again. You made a bad situation 150% better.
We are shipping from Los Angeles, CA
Please allow 12-24 hours for processing fulfillment. Pre-Orders 2-5 business days (Sunday not included).
Customer Service is only available through EMAIL SUPPORT from Monday through Friday from 10am-3pm PST. We no longer have phone support. Please allow 24-72 hours to respond back to your emails. We will respond in the order it was received.
Please note that the expected delivery date is provided by the Courier, and is subject to change. For any delays or questions on orders, please contact the Courier directly.
All other Countries Shipping
Lost Or Missing Packages
If your tracking information shows that your package was delivered, but you can't find it:
Within 36 hours of expected delivery
Verify the shipping address
Look for a notice of attempted delivery
Look around the delivery location for your package
See if someone else accepted the delivery
Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail.
Wait 36 hours - in rare cases packages may say delivered up to 36 hours prior to arrival
If your package does not arrive and was lost or stolen, please note that we are sending all orders using either FedEx or USPS and can not be held liable for packages lost by the carrier. All packages are insured up to 99 USD.
In the random case of your package not arriving, please note that you will have to file a claim online by going to the carriers website. In order to be considered lost, a package must be undelivered 24 hours after the expected delivery date and time. A report cannot be made until then. Please allow additional time when a package is delayed due to adverse weather.
After filing a claim it takes 5-10 business days for a response and approval for any insurance claim to be resolved by the carrier. Unfortunately we can not file a claim due to USPS and FedEx regulations.
Once you have the claim confirmation from the carrier, please contact us, providing the CLAIM number (not the case number) with carrier approval for refunds, and we will gladly issue you a refund. Again, please note that all packages are only insured to a 99 USD maximum. If you want additional insurance please choose at checkout.
Unfortunately we have made some changes to our return policies and starting March 2017 we will not be able to accept any returns. The reason for this change is because all of our products are perishable or personal hygienic items. It makes a huge impact on our inventory for all of our customers. And we object from re-selling items that are returned. All of our products are new, unused and unopened. All terms and policies are subject to change at anytime without notice.
Why Buy From MyOrganicFormula.com?
We’re here to simplify your search for the perfect baby formula!
Study after study shows that organic European formulas are the healthiest and safest options available. So why should you buy from MyOrganicFormula.com?
Several important reasons!
- Your baby will feel better.
- Your baby gets the healthiest food available.
- Your baby (and you) will sleep better.
- We offer a huge selection of organic products, ship fast, and bring you competitive prices.
Our company’s founder is a parent himself and after learning what was used to make traditional brands of formula, he searched everywhere for a better option. He, and our hundreds of customers, trust MyOrganicFormula.com to bring them the best formula on the market in a convenient and simple way.
Here’s why so many people trust us:
Your baby will feel better thanks to our organic European baby formulas.
When your baby eats better, your baby feels better! Countless parents comment on how after switching to an organic European formula, their baby has less gas and reflux. Many parents also notice:
- More regular bowel movements.
- Resolved sensitivity issues.
- Reduced allergies or allergic reactions.
- Less fussiness from poor digestion and more smiles!
Your baby gets the healthiest food available from MyOrganicFormula.com.
Organic baby formulas like Holle are made with ingredients sourced from biodynamic farms, which allow livestock to feed on lush pastures and prohibit the use of antibiotics and pesticides.
All of the European made formulas we carry are produced according to European Union (E.U.) standards. E.U. standards for infant formulas are closer to the standards of drug companies and are much higher than any guidelines set by the U.S. Food and Drug Administration (F.D.A.).
Additionally, our formulas:
- Contain organic vitamins, DHA, and ARA to support your baby’s brain and eye development.
- Are free of pesticides and therefore help your baby to develop a stronger immune system.
- Are free of GMOs so your baby is less likely to develop allergies.
- Include all key vitamins and minerals found in breast milk thanks to over 50 years of breastfeeding research.
- Include lactose - the main carbohydrate found in breast milk.
- Support your baby’s energy with no additional sugar, sweeteners, or glucose corn syrup.
- Help develop strong bones, muscles, and organs thanks to organic proteins also found in breastmilk.
- Contain no corn syrup solids and are made with milk from cows and/or goats raised on organic farms.
- Support your baby’s digestive health with probiotics.
- Never contain taurine, L-Methionine, L-Carnitine, gluten, carrageenan, maltodextrin, artificial flavors, hormones, processed oils, or synthetic preservatives.
Your baby (and you) will sleep better thanks to our organic European formulas!
When your baby's feels better, your baby's sleeps better. And so do you!
Our organic baby formulas are gentle on the tummy and less likely to create stomach issues or other digestive discomfort like reflux, which can interfere with baby getting a good night’s sleep.
Who doesn’t want their baby to sleep better, deeper, and fall asleep faster?!
You have access to a huge selection of organic products and fast shipping at competitive prices.
You can find more than just organic European baby formulas at MyOrganicFormula.com! We also proudly offer you a large selection of organic products like baby cereal, skin care products, and diapers.
And with warehouses on both coasts, you can expect your product to ship fast.
Orders placed Monday through Friday before 1 p.m. Pacific Time ship the same day. On Saturdays, if you place an order before 2 p.m. Pacific Time your order will ship on the same day. All other orders ship on the next business day.
Become a Member Today and Save
For some families, choosing organic isn’t always the most economical choice. Which is why we offer competitive prices on all of the products we carry.
We work hard to make sure safe and healthy feeding options won’t break the bank with several ways for you to save -- like buying in bulk or becoming a subscriber.
If you know you’ll need formula regularly, our subscription service is an excellent way to save. It’s easy (and free) to sign up and you can modify your subscription at anytime!
For more information about our subscription service and to become a member today, simply visit our Subscription FAQs page .